Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account or use our service, we may collect:

• Account Information: Name, email address, and password when you register
• Billing Information: Payment card details and billing address (processed securely by Stripe)
• Profile Information: Company name, job title, and other optional profile details
• Communications: Messages you send to us for support or feedback

1.2 Information Collected Automatically

When you access our service, we automatically collect:

• Usage Data: Pages viewed, features used, search queries, and time spent on the service
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, and referring URLs
• Cookies: Session cookies for authentication and preferences (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Operate, maintain, and improve our platform
• Process Payments: Handle subscription billing and payment processing
• Communicate: Send service updates, security alerts, and support messages
• Personalize: Customize your experience and remember your preferences
• Analyze: Understand usage patterns to improve our service
• Protect: Detect and prevent fraud, abuse, and security incidents
• Comply: Meet legal obligations and respond to lawful requests

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our service (e.g., Stripe for payments, cloud hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing using industry-standard algorithms
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with reputable providers

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.

6. Data Retention

We retain your information for as long as necessary to provide our service and fulfill the purposes described in this policy. Specifically:

• Account Data: Retained while your account is active and for 30 days after deletion
• Billing Records: Retained for 7 years for tax and legal compliance
• Usage Logs: Retained for 90 days for security and analytics purposes
• Support Communications: Retained for 2 years after resolution

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of certain processing activities

To exercise these rights, please contact us at privacy@lp-data.com. We will respond to your request within 30 days.

8. Third-Party Services

Our service integrates with the following third-party services:

• Stripe: Payment processing - Privacy Policy
• Vercel: Website hosting - Privacy Policy
• AWS: Cloud infrastructure - Privacy Policy
• Sentry: Error tracking - Privacy Policy

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this policy.

10. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@lp-data.com

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your information includes your consent, performance of a contract, and our legitimate business interests.